(no subject)

Jul. 31st, 2014 10:24 am
bjornwilde: (Batwoman Past & Present)
[personal profile] bjornwilde
Finished Magic Breaks this morning and damn but this one is a game changer. Without going into spoilers, I loved getting a glimpse of Ghastek's past as well as finding out his birth name, neat developments on Andrea (even if she was woefully absent for most of the story), Roland was just as profound as I was expecting him to be, looking forward to the new direction in Kate and Curran's lives, and I really hope they write more stories with Julie's new school and friends.

On comics, I wish I had a bigger budget cause I really want to read more Image and Dark Horse but my budget is taken up with Marvel and DC titles, admittedly more Marvel to be honest. At this point I'm only reading Batwoman on the DC side, though Batwoman and the Outcasts and Gotham Academy will be joining my pull list. I'm really tempted to cut my ties with Marvel and just go with the Digital Unlimited service so that I can start reading new and fresh characters but I have so much emotional investment with F4, Spider-Woman, Captain Marvel, Ms Marvel, and X-Men.

Serious problems, I know. (laughs at self)

ETA: Thar be spoilers for Magic Breaks in the comments.

Day bits!

Jul. 31st, 2014 03:20 am
azurelunatic: A woman's cleavage.  (cleavage)
[personal profile] azurelunatic
I am the Fishmum. Nyn laughed at me a lot because of some French translation which rendered me the mother of the swimming pool. (It is good to see fish in chat.)

Didn't get as much transcription done as I'd hoped. This was mostly because I was still dealing with more helpdesk software shenanigans.

Did get to attend the training on some of the new various software coming down the pitch. This stuff does not fill me with the same apprehension and mild horror that the helpdesk software did.

I have three recommendations for the helpdesk software:

1) Do whatever is necessary to create a user notification for when a ticket is initially filed, even though ticket numbers are not assigned until the ticket is triaged into Issue or Request. Having the ticket number in the thingy is a bonus, not a strict user requirement, and having a receipt that it's been filed (and a copy of the text that's been filed) is still very useful.

2) Do whatever is necessary to allow the user to optionally mark a ticket as public and searchable. Because some things, like "printer is broken", "dishwasher is broken", "my user account is broken in the following hilarious ways", and "the spiders from building B seem to have followed me back to building D, and I'm not sure I like this" -- these are not things that necessarily need to remain private from your co-workers. "That tech support guy from last week was an utter shitlord and upon reflection I find I still don't want to talk to him ever again" is an example of a ticket which should remain private, and that general helpdesk staff shouldn't even be triaging.

3) The company-branded front end which y'all slapped all over this bad mofo? THAT NEEDS TO GO. The vendor's original interface has more useful information, and breaks less badly on weird screen sizes. Due to the usability issues, I see the interface through a red veil of hatred. Our company's brand images are all over that mofo. I'm viewing our company's brand images with seething resentment. I don't think you wanted me to do that.

If they changed those things, I think it would be not bad.

Purple was back in the office, more chipper than the last week or so. This is good. I don't like to see him all owwy and cranky. He finished up his stuff early-ish tonight, and popped by my cube to say goodnight (and see if I was done). The hilarity that ensued (after we reached the parking lot, where we were not run over by the white panel van) included my explanation that in fact sometimes my cleavage icon came out to play for general technical ranting. Also, Purple does not wax his chest, and the rant about a corner case bug in $PRODUCT is sort of hilarious when given while wearing an "I <3 my $PRODUCT" shirt. Which does not display cleavage.

I hope all is well with Grandmanager's dog, as he was spotted leaving work at high speed while on the phone using phrases that are often associated with dog problems.

Nora has opinions about the job market. If you're in the DC area and need a trained professional who knows how to wrangle volunteers via the internet and any other communications method you can get your hands on, and would like to overthrow capitalism in favor of worker-supported, worker-supporting sorts of work, let her know. She is awesome, and, uh, viva something.

Minions' lunch is tomorrow, and then Friday is the goodbye lunch for a teammate. I'm going to try to be awake for those things. Wish me luck.

here and, soon, there

Jul. 30th, 2014 03:09 pm
jazzfish: Randall Munroe, xkcd180 ("If you die in Canada, you die in Real Life!") (Canada)
[personal profile] jazzfish
Permanent resident cards have come in the mail! We are now officially Permanent Residents. The card itself is very strange, incorporating swirly text, two differently-coloured hologram-type things, and a small transparent window that's got a tiny version of the ID photo printed on it, in addition to the large photo. Difficult to forge, I expect, but also rather odd-looking.

In less happy news, I dumped much of a mug of tea onto my awesome keyboard yesterday. For awhile I thought it would survive but some must have splashed into the electronics. Currently the spacebar, back-tick, and right arrow don't, and some of the numbers are flaky at best. So I get to ship it back to Kentucky and have them fix it, for a $30 fee. Yay.

I'm currently using the Alphasmart Neo I bought in Blacksburg as a keyboard. It's... as keyboards go it isn't terrible, but the lack of function keys and Delete key, and the functional lack of an Escape key, are wreaking havoc on my normal computer-usage patterns. Oh well. It's just for a few weeks, and if it's too obnoxious I can either buy a cheap keyboard, or just use it in laptop-mode.

And we move in less than two weeks. I alternate between feeling like we haven't packed ANYTHING and like there isn't really that much more left to pack. I have lost all sense of which of these views is more accurate. It doesn't help that we've almost run out of boxes, either.

Accomplishments!

Jul. 30th, 2014 01:23 am
azurelunatic: Azz and best friend grabbing each other's noses.  (Default)
[personal profile] azurelunatic
* Made a dick joke.
* Taught R that "bellend" is a dick reference.
* Refrained from pointing my Overlady in the direction of the non-portable fire. (She knows very well where it is.)
* Helped Lt. Michigander on the road to sorting his Adobe issue.
* Impressed Lt. Michigander and Researcher Carmageddon with my utter fury by calling last Wednesday's tech support guy a shitlord. (My language around my team is a lot cleaner than it is around nearly anyone but customers, friends' parents, and my mother.)
* Sorted out that issue with the helpdesk software: user error (and it wasn't mine).
* Communicated to the Escalation Manager what a fantastically bad idea tech N's idea that I ask every tech to add me to the worknotes was.
* Caused the Escalation Manager to send all the helpdesk techs an admonition to not put stuff meant for the user into worknotes like Shitlord Tech did that time.
* Got reassurances that Shitlord Tech has been Talked To, formally.
* Got the Escalation Manager's email address.

Thank you

Jul. 30th, 2014 01:05 am
azurelunatic: Azz and best friend grabbing each other's noses.  (Default)
[personal profile] azurelunatic
Today is a much better day.

(no subject)

Jul. 29th, 2014 05:52 am
bjornwilde: (Default)
[personal profile] bjornwilde
 This morning's delima, finish the last hour of Shattered (Iron Druid 07) or set it aside and start Magic Breaks (Kate Daniels 07). I think I will hold firm and finish Shattered.

Plumbing: dishwasher disturbance

Jul. 28th, 2014 04:44 pm
azurelunatic: Azz and best friend grabbing each other's noses.  (Default)
[personal profile] azurelunatic
I think it's trying to communicate! The dishwasher(s) in [my location] have been singing little notes that are doubtless meaningful if you speak the binary language of moisture vaporators, or whatever language it is that these dishwashers speak. I don't know if they're functioning, not functioning, in between functioning... what I do know is, they're loud.

Comments:
2014 07 28 23 33 23 - alunatic

Please send someone quickly to shut this thing off. At any given moment, ten engineers cluster around it, trying to figure out some way to stop the dishwasher's eerie, haunting song.

(no subject)

Jul. 27th, 2014 08:36 pm
bjornwilde: (01-Spider-Woman: Jess: why would you do)
[personal profile] bjornwilde
 Spider-Woman solo series announced...YAY!

Hopeless is writing and Land is drawing...CRAP.

(no subject)

Jul. 27th, 2014 07:01 am
bjornwilde: (01-Andrea)
[personal profile] bjornwilde
 Two more days until Magic Breaks! I've already got the ebook pre-ordered and the audiobook cued for when I get my book credit at audible.

(no subject)

Jul. 26th, 2014 07:11 pm
bjornwilde: (Default)
[personal profile] bjornwilde
 I've had a fun 24 hours of being off kilter. It started last night on my drive home from work. I started to feel like I had stood up to quickly, despite sitting in a car, and the feeling got progressively worse, so I pulled off the freeway and parked in the shade until the feeling past. For most of the day, I had felt like I had fluid in one of my ears, so I chalked it up to that since my heart rate was fine, blood pressure as well, and I did not feel hot nor had any shortness of breath.

Then today was spent feeling almost like I was walking on stilts and the pressure in my ear continued, as well as hearing being weird in that ear. Definitely some fluid is trapped or something. Nothing like mismatched ears to drive home the point that we spend out live balanced on articulated stilts.

Feeling better now, but I do hope it clears up by tomorrow. I'm avoiding driving until it clears, just to be safe.

Overheard on Valencia Street

Jul. 26th, 2014 09:15 pm
epershand: An ampersand (Default)
[personal profile] epershand
White male: I just feel like I have very little in common with most people in software engineering.
White female: Well, you're a white male, so you have a lot more in common with them than people who aren't white and aren't male.

a day or something

Jul. 26th, 2014 02:42 am
azurelunatic: Azz and best friend grabbing each other's noses.  (Default)
[personal profile] azurelunatic
Meeting happened, reasonably well attended. The gesticulating project manager complimented us on our organization skills as I passed around the pens & post-its.

PayPal saga may have concluded. The things I do for the complicated accessibility situation.

Purple was out of the office today.

My dad called as I was packing up for the day. I told him about the helpdesk occurrence. He quite sharply said that he had been taught that when a woman says stop, you stop.

Nora and I plotted vigorously. A character named possibly Fred (Phredd?) occurred. Plus his genderfluid fabulous government employee partner. Meet-cute being arrested (and not) for gender-biased, cissentialist, bureaucratic, and petty, notions of indecent exposure. Read more... )

MY JAW IS ON THE FLOOR

Jul. 25th, 2014 03:13 pm

(no subject)

Jul. 25th, 2014 01:59 pm
bjornwilde: (01-Falcon: Awkward)
[personal profile] bjornwilde
 And now my Sam Wilson head voice is offering Andrea advice on accepting her shapeshifter heritage. They're practically writing the fic for me despite the fact I still have to finish Magic Strikes, and then get Andrea through a short story and two published books, plus what I am assuming will be a short story's worth of content.

These voices.

Filed under awesome quotes

Jul. 25th, 2014 01:13 pm
bjornwilde: (Default)
[personal profile] bjornwilde
“I am a forest, and a night of dark trees: but he who is not afraid of my darkness, will find banks full of roses under my cypresses.”
— Friedrich Nietzsche, Thus Spake Zarathustra

(no subject)

Jul. 25th, 2014 12:59 pm
bjornwilde: (02-Yang-RWBY Glowing)
[personal profile] bjornwilde
 Ach, I am having far too many Andrea Nash feels and I'm not even to the heavily emotion parts of her canon yet. Those start next book/novella.

I'm also juggling several projects and this weekend is a swim meet. But I have fun threads in action for when I have he spoons. Assuming the folks I'm threading with will have the patience. 

Decided to skip walking this lunch. I've been good, having walked every other day, and I just felt he need for a break. My ears have been annoying all day as well, feeling like they've been stuffed with cotton.

And I'm still riding the high of RWBY's second volume starting and new clips from Star Wars Rebels being released that actually show Sabine in action! I'd still like some dialog with her but I'll take what I've got for now.
azurelunatic: "beautiful addiction", electron microscope photo of caffeine (beautiful addiction)
[personal profile] azurelunatic
...running across the yard like so many dinosaurs.


Surprise! It's a reprise of the 2nd Thursday meeting! Aren't we lucky!!


Skirt is piled under cardigan. Wear that skirt, because it's island-themed bash in the evening, and you wear tropical skirts instead of tropical shirts. The coordinating hat is already at work.

Bring fruit with. It will be a long day.

Car has fuel.

If you feel like it, you can do something for system administrators' day. You don't have to.

Caffeine is often a valid life choice.
azurelunatic: Azz and best friend grabbing each other's noses.  (Default)
[personal profile] azurelunatic
Today my manager totally didn't encourage me to foment rebellion over a badly skinned ticketing system by posting comparison screenshots of the badly skinned version and the normal skin that people in various superuser roles get to use.

Related: today helpdesk told me that I shouldn't even be seeing the normal skinned areas or the homepage that's not the portal, because I shouldn't have permissions to see that. If that's so, then they have some problems. However, I suspect that they're fundamentally misapprehending the permissions model of the horrible bullshit system, because it seems to me like the brand-skinned version is pastede on yey, and my permissions just don't allow me to do anything fun with the non-portal homepage. And that they'd have to do terrible things in order to actually ban me from the normal skinned homepage without actually breaking my brand-skinned experience. And, more to the point, that they won't support any errors I encounter on the page I shouldn't be on.

By dint of calling helpdesk instead of responding to the IM, I was able to avoid the helpdesk dude who I had the terrible encounter with yesterday, even though he was still assigned to the ticket. The ticket which is, fortunately, closed. (Unfortunately, closed-wontfix.)


My manager had suspected that we weren't intended to know the normal skinned homepage, thus the inciting to foment rebellion.


The other day I'd had the conversation with Purple that went a little bit like:

tentacle-related body horror )

Weirdly, when I mentioned this general concept to Madam Standards, she got grossed out a bit. Alas. Ah well! Purple and I have the same sort of terrible sense of humor!

(no subject)

Jul. 24th, 2014 02:19 pm
bjornwilde: (01-Andrea)
[personal profile] bjornwilde
 And today seems to be an OOM/fanfic sort of day. Sorry folks but at least my pups are moving forward in their canons. = D